Pauline Simms

Ms. Simms brings over 30 years of not for profit management and successful behavioral health clinical experience to her position as Chief Operating Officer of SERV Centers of New Jersey.

A proven and dedicated leader Pauline is highly regarded in the Behavioral Health field. During her 20-year tenure with SERV, she has become an expert in the clinical improvement, development, provision and operational success of supportive and supervised housing, partial care, outpatient services for children and adults with a mental illness, including SERV Centers Certified Community Behavioral Health Clinic (CCBHC).

Ms. Simms is responsible for the day to day management of SERV Behavioral Health System, Inc.’s., largest not for profit organization with an annual budget in excess of $30 million dollars. Since Pauline’s tenure as the Chief Operating Officer at SERV Centers, the organization has achieved significant financial success, service diversity, growth and Statewide Award Recognition in ‘Excellence in Service Delivery’.

Pauline’s entrepreneurial spirt comes with an innate ability to quickly identify and actualize valuable ideas, employing a variety of strategies that maximize organizational capabilities, operations, service offerings, and staff performance.

A seasoned not for profit manager, Pauline brings a proven track record of successful management practice including; fiscal and budgetary, strategic planning, quality assurance, exceptional clinical care, high productivity, and the effective ability to work with a diverse group of people to effectively lead in a changing environment.

Ms. Simms was a lead member of the DMHAS Implementation Fee for Service ‘Stake Holders Committee’, which shaped and influenced how Fee for Service was implemented throughout the State of New Jersey.

She holds a Master’s Degree from the University of Birmingham and a Bachelors Degree from the University of Coventry in the United Kingdom along with her License in Social Work from the University of Coventry and a certificate as a ‘Crisis Screener’.

Pauline’s experience includes working as an Adjunct Professor for the University of Manchester and Buckinghamshire College of Brunel University in the United Kingdom in the school of Social Work; and a contributor to (Publication in 1994) British Social Work Journal ‘Residential Care – Managing for Equality’.

Ms. Simms participates on several advisory boards, serves as a board member of NJPRA Inc., since 2012, and is a member of NJAMHAA, SHA and The National Council for Behavioral Healthcare.